Shipping Policies
Order Processing:
- Orders are typically processed and shipped within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- We offer standard and express shipping options. During checkout, you can choose the option that best suits your needs.
- Shipping charges are calculated based on the weight of your order and your location.
Shipping Time:
- Standard shipping usually takes 3-5 business days, depending on your location.
- Express shipping is available for faster delivery, typically within 1-2 business days.
Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order using the tracking number provided in the email.
International Shipping: - Standard shipping usually takes 5-7 business days, depending on your location.
- We currently offer international shipping to select countries. Please note that international shipping times may vary based on customs clearance and local postal services.
- Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Lost or Damaged Packages:
- We are not responsible for lost or damaged packages due to the shipping carrier. However, if you encounter such an issue, please contact us, and we will assist you in filing a claim with the carrier.
Incorrect Address:
- Please ensure that your shipping address is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Returns and Exchanges:
- If you need to return or exchange an item, please refer to our Return Policy for detailed instructions.
Customer Support:
- If you have any questions or concerns about your order, feel free to contact our customer support team at contact@maivya.com or +91 8897413131.